1Customer Experience
We build seamless experiences that attract and delight.
Digital ecosystems where human-centered design, user
data and AI join forces to maximize customer value.
B2B
B2C
B2B2C
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Or whatever letter of the alphabet
Strategy / technology
content / data & creativity
— all supercharged by AI
Strategy / technology
content / data & creativity
— all supercharged by AI
We build enduring relationships between brands and people by infusing creativity into every interaction. Because people who feel valued by brands are 86% more likely to buy.
We deliver
Total relationship experience
What we do
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1Customer Experience
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2CRM & Loyalty
2CRM & Loyalty
We help clients build enduring brand relationship models. We creatively use data and technology to inspire immediate and progressive one-to-one engagement.
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3Commerce & Growth
3Commerce & Growth
We drive frictionless conversions by making every shopping experience a delightful brand building experience.
Powered by
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01
Integrated Vision
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02
Inside out Creativity
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03
Predictive Models
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04
Hyper Personalization
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05
Automation and Scale
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06
Artificial Intelligence
Meet the ARM
Partners and Approaches
At its heart, MRM is a data and technology company. But what sets us apart is the creativity of our people. And a pragmatic, strategic approach that doesn’t just aim for the stars—but builds the rocket to get there.
